A Clear Foundation for Safe, Useful & Aligned Engagement
This page establishes transparency, protection, and shared understanding. Each section clarifies how engagement is held, how information is respected, and how responsibility is distributed—supporting informed, regulated choice before participation.
Defines how personal information is collected, used, stored, and protected across all Enasni services.
Outlines adherence to UK law, regulatory expectations, and recognised professional standards.
Clarifies client entitlements, boundaries, and shared responsibilities within Enasni services.
Explains how informed, voluntary, and recorded consent is obtained in digital environments.
Sets out the formal terms governing service delivery, participation, and mutual expectations.
Details how cookies and similar technologies are used to support website functionality and insight.
Describes compliance with the UK General Data Protection Regulation and data protection law.
Clarifies service scope, limitations, and distinctions between coaching, education, and therapy.
Summarises alignment with relevant ISO quality, security, and governance frameworks.
Defines how employee and contractor data is handled, protected, and respected. Reaffirms workforce data protections, rights, and lawful processing standards.
Specifies governing law and legal jurisdiction applicable to Enasni services and agreements.
Explains practical data processing practices across systems, platforms, and records.
Outlines safeguards used to protect digital systems and information from unauthorised access.
Defines confidentiality boundaries, safeguarding duties, and emergency response conditions.
Confirms registration with the UK Information Commissioner’s Office as a data controller.
Explains options, timelines, and conditions for changing or cancelling booked services.
Defines the conditions governing access to and use of the Enasni Connections website, content, and digital services, ensuring clarity, lawful use, and respectful engagement.
Welcome to Enasni Connections Ltd. Legal & Trust Page
This page forms part of the Enasni Connections Ltd Legal & Trust Framework.
The policies, standards, agreements, and statements presented here exist to support clarity, safety, ethical practice, and lawful operation across all Enasni services, platforms, and interactions.
Enasni works with individuals and organisations operating in high-responsibility environments. That reality calls for clear boundaries, transparent expectations, and structures that protect everyone involved. Each policy on this site reflects that commitment.
These policies are designed to
- Protect clients, visitors, collaborators, and partners.
- Clarify rights, responsibilities, and expectations.
- Support ethical, trauma-aware, and human-centred practice.
- Meet UK legal requirements and recognised professional standards.
- Create trust through openness and accountability.
- Every policy is written with care and intention.
- Review is encouraged. Questions are welcome. Clarity is always preferred over assumption.
Thank you for taking the time to engage with this page.
Martha Ewas
Leader of Enasni Connections Ltd.
Compassion. Clarity. Command.
Full Version
This section establishes the website facing version of each section.
Privacy Policy
Last Updated: 27 July 2025
Enasni Connections Ltd is committed to protecting personal data and ensuring safe, transparent, lawful use of information across all services and digital platforms. This Privacy Policy explains what data is collected, how it is used, how it is protected, and the rights available under UK law.
1. Information Collected
Enasni Connections Ltd collects only the information needed to deliver services, maintain platform security, and support continuous improvement.
Information categories:
a. Personal & Contact Information
Name, email address, phone number, and related identifiers.
b. Service Information
Details shared during consultations, bookings, and coaching sessions.
c. Technical & Usage Information
IP address, device type, browser information, site usage behaviour, and analytics data collected through cookies or similar technology.
d. Sensitive Information
Health-related or other special-category information collected only with explicit consent.
2. How Information Is Collected
Direct interactions: forms, emails, consultations, session bookings
Website activity: cookies, analytics tools, log files
Third-party processors: payment providers and secure service partners
3. How Information Is Used
Information is used to:
Deliver, personalise, and improve services
Manage bookings and client communication
Meet legal, regulatory, and safeguarding obligations
Maintain secure systems and operational integrity
Conduct analytics and service improvements
Send marketing communications only where explicit consent is provided
No information is sold, rented, or exchanged for commercial gain.
4. Legal Basis for Processing
Enasni Connections Ltd processes personal data under UK GDPR using the following lawful bases:
Contractual necessity (e.g., service delivery, appointment management)
Legal obligations (e.g., tax, safeguarding requirements)
Legitimate interests (e.g., service quality, security monitoring)
Explicit consent (e.g., marketing, sensitive data)
5. How Information Is Protected
Robust security measures ensure that information remains secure, including:
Encryption of data in transit and at rest
Strict access controls and staff training
Regular security checks and audits
Secure handling of paper and digital records
Only authorised team members with legitimate operational need receive access.
6. Data Retention
Information is retained only for as long as necessary:
Coaching notes: minimum of 6 years
Financial records: 7 years
Website analytics data: up to 26 months
All other personal data: only for the duration required to fulfil relevant purposes
Data is securely deleted or anonymised once retention periods expire.
7. Sharing of Information
Information is shared only when necessary and only with:
Secure third-party providers (e.g., payment processors, booking systems)
Legal or regulatory authorities where required
Emergency or safeguarding services where serious risk is identified
Third-party partners must meet strict confidentiality and data protection standards.
No information is ever shared for advertising or resale.
8. Individual Rights
Under UK GDPR, every individual has the right to:
Access personal data held
Request correction of inaccurate or incomplete data
Request deletion where legally applicable
Restrict or object to certain types of processing
Receive a copy of data in a transferable format
Withdraw consent at any time
Submit a complaint to the Information Commissioner’s Office (ICO)
Requests may be submitted through the Data Protection Officer (details below).
9. Cookies & Tracking Technologies
The website uses essential, functional, and analytical cookies to:
Improve navigation and performance
Understand site usage
Support security and service delivery
Consent is requested for any non-essential cookies.
For details, see the Cookie Policy.
10. International Access
Users may access the website from any country. Data protection standards applied by Enasni Connections Ltd remain the same regardless of user location, and all processing aligns with UK GDPR requirements.
11. Contact for Data Protection Matters
Data Protection Officer (DPO)
Enasni Connections Ltd
Email for support
All enquiries, rights requests, or concerns can be directed to this address.
Concerns unresolved directly may be raised with the ICO (UK supervisory authority for data protection).
12. Updates to This Policy
This policy may be updated to reflect legal, operational, or technological changes.
Significant updates will be communicated via the website.
Last Review: 27 July 2025
Next Scheduled Review: 27 July 2026
Compliance Standards
Our commitment to industry best practices and ethical operations.
Enasni Connections operates with a high standard of legal, ethical, and operational integrity. Every service and system is built to protect clients, maintain safety, and support honour-based professional practice.
Legal & Regulatory Compliance
Enasni Connections aligns with:
UK GDPR and the Data Protection Act 2018
Applicable consumer protection laws
Coaching and wellbeing sector guidance
International data and consent rules for global clients
All data handling follows lawful bases, minimisation, and strict privacy controls.
Ethical Operations
Core ethical commitments include:
Integrity and transparency
Fairness and human-centred practice
Trauma-aware engagement
Inclusion and accessibility
Respect for dignity, autonomy, and informed decision-making
Cyber-Security & Technology
Protective measures include:
Encrypted communication channels
Secure storage and controlled access
Continuous monitoring and cyber risk assessment
Responsible and ethical use of digital tools and AI support
Quality, Consistency & Accountability
Operational standards include:
Reliable, accurate service delivery
Clear communication
Documented processes and internal audits
Corrective actions when risks or breaches occur
International Standards
Global support follows:
Regional privacy and data rules
Approved safeguards for cross-border transfers
Local consent frameworks
Adjusted procedures to match jurisdictional requirements
Training & Continuous Development
All staff and contractors complete:
Mandatory compliance training
Regular refresh modules
Additional learning when laws or best practices evolve
Part of the Enasni Legal & Trust Framework
This standard sits alongside:
Privacy Policy
Cyber & Data Security
Data Handling
Client Rights & Responsibilities
Emergency & Safeguarding Protocols
Terms of Site Use
Together, these form the foundation of trust, safety, and transparency across all Enasni services.
🌿
Client Rights & Responsibilities
Last Updated: 8 December 2025
This page sets out what clients can expect from Enasni Connections and what Enasni Connections expects from every client. The aim: safe spaces, clear agreements, and shared responsibility across all work together.
Client Rights
Every client engaging with Enasni Connections holds the right to:
1. Safe, Respectful Environments
Spaces free from discrimination, harassment, bullying, or harmful behaviour.
2. Professional and Ethical Practice
Delivery within clear boundaries, relevant training, and sector-aligned standards.
3. Clear Information About Services
Clarity around:
What coaching is and is not
How programmes work
What outcomes can and cannot be promised
Pricing, scheduling, and format
4. Confidentiality (with safeguarding limits)
Session content remains private except where:
There is significant risk of harm
Law or safeguarding duties require action
Serious misconduct or criminal activity must be reported
5. Secure Data Handling
All personal information protected under the Privacy Policy, Data Handling Policy, and Cyber & Data Security Policy.
6. Informed Consent
Decisions made with full understanding of boundaries, risks, and purpose of the work.
7. Raising Concerns Without Retaliation
Feedback, concerns, and complaints welcomed. No punishment or exclusion permitted for raising issues.
8. Reasonable Adjustments
Adjustments considered wherever feasible to support access, disability needs, and personal circumstances.
9. Pause or Exit Requests
Requests to pause or exit services honoured within the terms of the Client Agreement, including any financial requirements.
10. Clarity on Service Limits
Coaching and related services are non-clinical, non-therapeutic, and not a substitute for emergency, legal, financial, or medical support.
Client Responsibilities
To support safe, effective work, clients agree to:
1. Honest, Active Engagement
Engage openly with process, goals, and challenges.
2. Respect for Boundaries and Conduct Expectations
Maintain respectful communication, honour facilitator guidance, and follow session or programme rules.
3. Group Safety (if in a group)
Keep participant stories confidential and follow group behaviour standards.
4. Accurate Information
Provide correct details for billing, contact, and relevant personal context.
5. Timekeeping and Attendance
Arrive on time and follow cancellation or rescheduling rules.
6. Financial Responsibility
Honour payment plans, invoices, and agreed financial commitments.
7. Digital Conduct
Use approved platforms, avoid unauthorised recording, follow online etiquette, and maintain a suitable environment for sessions.
How Enasni Supports Clients
Enasni Connections commits to:
Safe, inclusive, trauma-aware practice
Boundaried, professional delivery
Transparent communication
Secure handling of data
Respectful, structured responses to complaints
Action in line with safeguarding and emergency protocols
Fair processes for non-payment, behavioural breach, or service disruption.
Complaints & Concerns
Concerns can be raised at any time through:
support@enasniconnections.com
The process:
Informal resolution where possible
Formal review by the Leadership Team
Escalation to Enasni Legal & Trust Core if required
No client will ever face retaliation for speaking up.
Pausing or Ending Work
Requests to pause work, extend programmes, or exit early must align with the Client Agreement.
Pause periods, expiry rules, and re-entry conditions are included within contractual documents for clarity.
Service Termination by Enasni
Service may be ended where:
Safety is compromised
Behaviour breaches group or individual boundaries
Repeated non-attendance occurs
Payment obligations remain unresolved
Confidentiality rules are violated
Any termination will be confirmed in writing.
If Anything Is Unclear
Clarification can be requested at any point before or during services.
Clarity supports safety; safety supports transformation.
Digital Consent Protocols
Version 1.0 | Enasni Connections
Digital services operate on clarity, autonomy, and respect. These protocols explain how consent works whenever a visitor, client, or participant interacts with Enasni Connections online to trade for a service.
Digital consent ensures that every online session, form, message, or file exchange takes place with full awareness and agreement.
1. What Digital Consent Means
Digital consent is a clear “yes” given before any online activity begins.
No automatic consent. No pre-ticked boxes. No assumptions.
Consent is collected through:
• Online forms
• Checkboxes
• E-signatures
• Email confirmations
• Programme or session agreements
2. When Digital Consent Is Needed
Digital consent is required for any of the following:
• Online sessions (video, audio, or text)
• Digital onboarding and assessments
• Secure digital communication
• Processing or storing session information
• File-sharing
• Group or community-based online spaces
• Optional session recordings
• Use of any digital tools supporting Enasni services
If a digital platform changes, updated consent may be requested.
3. Recordings
• No session is recorded unless explicit written consent is provided.
• Client recordings are not permitted unless specifically authorised.
No recording without a clear “yes”.
4. Sensitive Data
Certain information—such as health history, stress evaluations, or background disclosures—requires explicit consent before being processed.
This information is only used for service delivery or legal safeguarding.
5. Withdrawing Consent
Digital consent can be withdrawn at any time.
Withdrawal may pause or stop digital services if continuation is no longer safe or lawful.
6. Young People & Vulnerable Clients
Additional protection applies when services involve:
• Individuals under 18
• Vulnerable adults
Verified parent/guardian or responsible-party consent is required before any digital interaction begins.
7. Security & Platforms
Before any digital service begins, information is provided about:
• Platforms used
• How data is protected
• What security measures support digital exchanges
All digital interactions follow Enasni Connections’ Cyber & Data Security Policy.
8. What Enasni Collects (and What Enasni Doesn’t)
Enasni only collects what is necessary for service delivery.
No unnecessary recordings, screenshots, downloads, or data extraction.
Minimal data. Maximum respect.
9. Consent Records
Digital consent is stored securely and time-stamped for transparency and compliance.
10. If Something Goes Wrong
Lack of appropriate consent means the digital service cannot continue.
Any serious issue triggers internal review and, where required, regulatory reporting.
Questions About Digital Consent?
Enasni Connections welcomes questions and supports clarity before any digital engagement begins – contact us.
Client Agreement – Website Version (L-00)
Last Updated: 7 July 2025
Owner: Enasni Connections Ltd – Legal & Trust Department
This Client Agreement sets out the terms governing all interactions, services, programmes, and communications delivered by Enasni Connections Ltd (“Enasni Connections”). Accessing any service confirms acceptance of this agreement.
1. Scope of Agreement
This agreement applies to all clients, prospective clients, and authorised representatives engaging in any Enasni Connections service, including coaching, consulting, digital tools, group programmes, and organisational solutions.
The agreement functions as the parent contract within the Enasni Legal Framework.
2. Purpose
The agreement establishes a clear and respectful foundation for safe practice, aligned expectations, transparent responsibilities, and lawful engagement throughout the working relationship.
3. Service Framework
Each service includes specific terms. Core elements include:
3.1 Scope of Services
Clear description of the programme, coaching method, consulting activity, or digital resource provided.
3.2 Duration
Start dates, end dates, programme cycles, or ongoing service terms.
3.3 Fees & Payments
Fee structure, payment timelines, accepted methods, non-payment consequences, and references to the Cancellation, Rescheduling & Refund Policy (T-10).
4. Mutual Commitments
4.1 Client Commitments
Accurate information at all stages
Timely attendance
Engagement with tools, processes, and communication
Adherence to consent protocols, safety guidance, and safeguarding procedures
4.2 Enasni Commitments
Ethical, professional delivery of all services
Secure handling of personal data
Compliance with confidentiality, safeguarding, and emergency policies
Transparent communication regarding process, risk, or limitations
5. Confidentiality
All information shared within sessions, assessments, or communications is treated as confidential under Enasni Connections’ confidentiality standards.
Confidentiality may be broken only when:
Legal obligations require disclosure
Safeguarding concerns arise
Emergency risk is identified
Serious harm to self, others, or vulnerable individuals is evident
Full safeguarding details exist within the Emergency & Safeguarding Protocols.
6. Legal Standing
This agreement is legally binding once service engagement begins.
Includes:
Jurisdiction (see T-06)
Liability limitations
Force majeure conditions
Third-party data disclosure terms (only where legally required)
7. Termination
Termination may occur by either party under conditions outlined within service-specific terms.
Refund rules and client cancellation processes are governed by the Cancellation, Rescheduling & Refund Policy (T-10).
Where services are terminated due to breach of conduct, risk, refusal of required consent, or violation of safety protocols, no refund applies unless legally mandated.
8. Acceptance of Agreement
Acceptance occurs through one of the following:
Digital signature
Physical signature
Booking confirmation
Payment completion
Use of services
All digital consent processes comply with T-03 (Digital Consent Protocols).
9. Document Classification
Document Code: L-00
Document Type: Parent Agreement
Linked Policies:
T-06 Jurisdiction
T-07 Disclaimers
T-10 Cancellation, Rescheduling & Refunds
T-12 Client Rights & Responsibilities
Compliance Group: Legal | Client-Facing
Storage Path: Enasni Legal & Trust Core Vault → Legal Frame → L-00
10. Service-Specific Agreements
Each service uses an L-00.x structure:
L-00.1 Coaching Agreement
L-00.2 Consulting Agreement
L-00.3+ Additional service agreements
Each inherits the parent conditions above while adding tailored service terms.
11. Contact
Contact us here for support.
Cookie Policy
Last Updated: 4 December 2025
This Cookie Policy explains how the Enasni Connections website uses cookies and similar technologies. The policy also explains what these cookies do, why they are used, and how cookie choices can be managed.
By continuing to browse the site after selecting cookie preferences, consent is given to the cookies enabled at that time.
1. What Cookies Are
Cookies are small text files placed on a device when visiting a website. Cookies help the site function properly, improve performance, and offer a smoother experience.
2. Types of Cookies Used
a. Essential Cookies
These cookies keep the website running safely and correctly.
Used for:
• Security
• Page navigation
• Session functions
These cannot be turned off because the site would not work without them.
b. Analytics Cookies
Used to understand how visitors use the site and what content is helpful.
This information helps improve the website and user experience.
These cookies are used only when explicit consent is given.
c. Preference Cookies
Used to remember settings such as language or region.
These cookies improve ease of use and require consent.
d. Third-Party Cookies
Some pages include tools or services from trusted third parties, such as:
• Scheduling tools
• Video platforms
• Payment providers (if applicable)
These services may set their own cookies. Their policies apply in addition to this one.
3. Cookie Consent
When visiting the site for the first time, a cookie banner will appear.
Visitors may choose:
• Accept all cookies
• Reject non-essential cookies
• Customise cookie settings
Analytics and preference cookies will load only after consent is given.
4. Changing Cookie Settings
Cookie preferences can be updated at any time by using the cookie settings icon or panel on the website.
Cookies can also be controlled or deleted through browser settings.
However, disabling certain cookies may affect how the site works.
5. Data Protection & Security
• Cookie data is handled securely.
• Only the minimum information necessary is collected.
• Analytics data is anonymised wherever possible.
• Data is not sold or shared for advertising purposes.
For more information, please refer to our Privacy Policy.
6. Updates to This Policy
This policy may be updated when technology, law, or operational needs change.
The “Last Updated” date at the top will always show the latest version.
7. Contact
Questions about this Cookie Policy or how cookies operate on this site can be sent to:
support@enasniconnections.com
GDPR Compliance Policy
Enasni Connections Ltd
Last Updated: 4 December 2025
1. Introduction
Enasni Connections Ltd is committed to protecting personal data and upholding the rights of every individual who interacts with our services.
This policy explains how we comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Our goal is to handle all personal information lawfully, fairly, securely, and with complete transparency.
2. How We Ensure GDPR Compliance
Enasni Connections follows a full organisational data-protection framework that includes:
• Clear lawful bases for processing personal data
• Transparent communication through privacy notices
• Strong security controls across all systems
• Robust procedures for data subject rights
• Staff training and ongoing compliance monitoring
• Formal processes for working with suppliers and partners
• A structured approach to retention and secure deletion
• Comprehensive breach-response procedures
This policy summarises key commitments for website visitors, clients, employees, and partners.
3. Why We Process Personal Data
We process personal data for reasons such as:
• Providing coaching and related services
• Managing client accounts and communication
• Responding to enquiries
• Processing payments and billing
• Fulfilling legal and regulatory obligations
• Improving service quality and safety
• Hiring, managing, and supporting employees
Specific details for clients and employees appear in our dedicated Privacy Policies.
4. Lawful Bases We Rely On
We only process personal data when a lawful basis applies. These include:
• Consent — when you actively agree to the activity
• Contract — when processing is necessary to deliver the service you requested
• Legal obligation — when required by law or regulation
• Legitimate interests — where processing supports business operations without overriding your rights
• Vital interests — rare situations involving safety
• Public interest — limited circumstances where legally required
Where special category data is collected (e.g., health-related information shared voluntarily during coaching), additional safeguards apply.
5. Your Rights Under GDPR
You have the following rights regarding your personal data:
• Access to your information
• Correction of inaccurate data
• Deletion of your data (where applicable)
• Restriction of processing
• Objection to certain processing activities
• Withdrawal of consent
• Data portability
• Rights relating to automated decision-making (if used)
Requests can be made by contacting our Data Protection Officer (details below).
6. How We Keep Your Data Secure
We use a combination of technical and organisational measures to protect personal data. These include:
• Encryption and secure storage
• Access controls and confidentiality obligations
• Approved devices and platforms only
• Regular security monitoring
• Staff training and verification
• Formal incident-response procedures
We never sell personal data or share it without a legal basis.
7. Data Sharing With Third Parties
We may work with trusted third-party service providers who support our operations (e.g., payment processing, scheduling, IT services).
Before working with any supplier, we carry out checks to ensure:
• GDPR compliance
• Appropriate security measures
• Clear contractual responsibilities
• Proper data-handling and breach-reporting standards
Third parties may only process data under our instruction.
8. International Data Transfers
If data must be transferred outside the UK, this will only occur where approved safeguards exist, such as:
• Adequacy decisions
• Standard Contractual Clauses
• Additional protective measures
You will be informed whenever this applies.
9. Data Retention & Secure Deletion
We keep personal data only for as long as necessary for the purpose it was collected.
Once the retention period ends, the data is securely deleted or anonymised.
Specific retention rules are outlined in our internal schedules and reflected in our public Privacy Policy.
10. Cookies & Website Tracking
Information about cookies and online tracking appears in our Cookie Policy, accessible on this website.
11. Data Breaches
If a data breach involves your personal information and creates a risk to your rights or freedoms, we will:
• Notify you without unnecessary delay
• Notify the Information Commissioner’s Office (ICO) within required timeframes
• Provide clear guidance on actions you may need to take
Our internal response procedures are designed to minimise harm and prevent recurrence.
12. Employee & Contractor Data
We process employee and contractor data in line with GDPR, contractual requirements, and employment law.
A dedicated Employee Privacy Policy is provided to all individuals working with us.
13. Contact Details
Data Protection Officer (DPO)
Enasni Connections Ltd
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
Email: support@enasniconnections.com
If you have concerns about how your data is handled, you may also contact the UK Information Commissioner’s Office (ICO).
14. Updates to This Policy
We review this policy regularly to reflect legal changes, updated guidance, or improvements to our practices.
Any updates will be published on this page with a new “Last Updated” date.
DISCLAIMER
Version 1.1 | Last Updated: 4 December 2025
1. Coaching, Not Therapy
Enasni Connections provides holistic stress-coaching services only.
No counselling, therapy, psychiatric support, diagnosis, or clinical treatment is offered.
Coaching must not be used as a substitute for medical, psychological, or therapeutic care.
2. No Medical, Legal, or Financial Advice
All information across this website, session materials, guides, emails, or communications is for general educational purposes only.
No medical advice, legal advice, financial advice, or regulated professional guidance is provided.
3. Suitability of Services
Coaching suitability varies between individuals.
Enasni Connections may redirect or decline clients where coaching is not appropriate.
Clients who require clinical or emergency support must contact GP services, NHS 111/999, or appropriate medical or crisis resources.
4. No Emergency or Crisis Response
Enasni Connections does not provide crisis intervention or urgent response services.
Immediate-risk situations require emergency-service contact.
5. Personal Responsibility
All actions, decisions, and outcomes arising from coaching, programs, tools, or website content remain the responsibility of clients and users.
No guarantee of specific results or outcomes is made or implied.
6. Accuracy of Information
Website information is provided “as is” for general insight only.
No guarantee is made regarding completeness, accuracy, or ongoing relevance.
7. Testimonials & Results
Testimonials reflect individual experiences only.
No assurance of identical or typical results for any user.
8. Technology & Online Communication
Digital communication carries inherent risks.
Enasni Connections is not liable for interruptions, outages, cyber incidents, or issues caused by third-party platforms.
Users remain responsible for securing personal devices and connections.
9. Workshops, Groups & Events
Group coaching, online sessions, or workshops are not therapy environments.
Enasni Connections cannot control participant behaviour or confidentiality within group and community settings.
10. Intellectual Property
All website content, tools, methods, frameworks, branding, and materials are the intellectual property of Enasni Connections unless stated otherwise.
No reproduction, modification, or distribution is permitted without written permission.
11. Third-Party Links
External links may appear on this site for convenience.
Enasni Connections has no responsibility for third-party content, accuracy, or privacy practices.
12. Liability Limitation
Enasni Connections accepts no liability for indirect, incidental, or consequential loss.
No liability exists for decisions, actions, or outcomes based on website content or coaching services.
Maximum liability is limited to the amount paid for relevant services, where legally permitted.
13. Force Majeure
Enasni Connections is not liable for delays or interruptions caused by events outside reasonable control, including illness, outages, or system failures.
14. Governing Law
This Disclaimer is governed by the laws of England and Wales.
Any disputes fall under the exclusive jurisdiction of the courts of England and Wales.
ISO Standards – Alignment Statement
Enasni Connections operates with internal systems informed by internationally recognised ISO standards. These standards guide quality, safety, information security, and risk governance across Enasni services.
Important clarity:
Enasni Connections does not currently hold ISO certification. Operational frameworks are aligned with ISO principles, not formally certified through an external accreditation process.
ISO standards informing internal practice
• ISO 9001 (Quality Management)
• ISO 27001 (Information Security)
• ISO 31000 (Risk Management)
• ISO 22301 (Business Continuity)
• ISO 45001 (Occupational Health & Safety)
• ISO 10002 (Customer Satisfaction)
These standards shape internal policies, risk mapping, security controls, and quality assurance cycles.
What this means
• Internal policies draw from ISO frameworks
• Alignment strengthens safety, reliability, and service quality
• No use of ISO logos
• No claim of ISO certification
• No implication of ISO endorsement
Transparent promise
Enasni Connections communicates alignment accurately and avoids any wording that could suggest certification. If future certification becomes necessary for specific partnerships or regulated environments, this section will update accordingly.
Bottom line
ISO-informed design.
No certification at this time.
Full transparency always.
Example: ISO 27001 informing the
Data Security & Privacy Policy
Data Security & Privacy Policy follows ISO 27001 principles for risk control, access management, incident response, and secure data handling, without claiming certification.
ISO Link: ISO 27001 – Information Security Management
How ISO shapes the policy:
• ISO 27001 requires structured assessment of information-security risks
→ Data Security Policy includes mandatory risk-mapping for digital systems
• ISO 27001 requires defined access-control measures
→ Policy includes role-based access for staff, VAs, and approved contractors
• ISO 27001 emphasises incident-response planning
→ Policy includes defined escalation steps and incident reporting protocols
• ISO 27001 requires regular review and evaluation
→ Policy includes annual security review and version control updates
• ISO 27001 highlights secure handling and disposal of personal data
→ Policy requires secure storage, encrypted digital transfer, and controlled deletion methods
Employee Privacy Notice
Version: v1.0 | Last Updated: 7 December 2025
Enasni Connections values clarity, safety, and trust. This Employee Privacy Notice explains what data is collected from staff, why it is collected, and how that data is protected.
This notice applies to employees, contractors, interns, and temporary team members.
1. What Data Is Collected
• Identity and contact information
• Work and HR records
• Payroll and financial details
• Training and development information
• System access and security logs
• Compliance information
• Health or other sensitive information (only when required by law or safety policies)
2. How Data Is Used
• Managing employment and contracts
• Paying salaries and expenses
• Meeting legal and regulatory requirements
• Protecting systems and security
• Providing training and development
• Responding to emergencies or safeguarding concerns
3. Legal Grounds
Data is processed only when allowed under UK GDPR:
• Contract performance
• Legal obligation
• Legitimate interest
• Explicit consent (rare)
4. How Data Is Protected
• Encrypted storage
• Access controls based on role
• Secure HR and payroll systems
• Continuous monitoring for safety and misuse
• No unauthorised data sharing
5. Who Data Is Shared With
Only essential third parties, such as:
• Payroll providers
• HR platforms
• External compliance services
Data is never sold.
Data may be shared when required by law or safeguarding duties.
6. International Transfers
If data moves outside the UK/EEA, approved safeguards are used (such as IDTA or SCCs).
7. Data Retention
Data is kept only for the legally required periods.
Once no longer needed, secure deletion is performed.
8. Employee Rights
Employees may request:
• A copy of data held
• Corrections
• Deletion (where lawful)
• Limits on use
• Objections to certain processing
• Transfers of data (where appropriate)
Requests can be submitted to: support@enasniconnections.com
9. Monitoring
Systems may be monitored for:
• Security
• Misuse prevention
• Operational needs
No covert monitoring takes place unless legally required.
10. How to Raise Concerns
Questions or concerns may be directed to: support@enasniconnections.com
Regulator: UK Information Commissioner’s Office (ICO).
11. Changes to This Notice
This notice may be updated when law or operational needs change. The latest version will always appear on this page.
🌍
Jurisdiction & Governing Law
Version 1.1 | Enasni Connections Ltd
Enasni Connections Ltd provides services to clients across the world. To keep everything clear, stable, and consistent—no matter where work takes place—all services follow one legal home.
Our Legal Base
All Enasni services, programmes, agreements, and website interactions are governed by the laws of England and Wales.
All disputes fall under the exclusive jurisdiction of the courts of England and Wales.
This remains the case no matter which continent services are accessed from.
🌐
How Jurisdiction Works Across Continents
Enasni serves clients worldwide. The sections below clarify how jurisdiction applies in each region. The continent listed does not change the governing law; it simply supports clarity for international visitors.
Europe (Including UK, EU & Non-EU Europe)
All services operate under the laws of England and Wales.
EU consumer rights may apply only where legally mandatory.
North America (USA, Canada, Caribbean)
Services remain governed by England and Wales.
Using this website or booking services confirms acceptance of UK jurisdiction.
Asia (Central, Eastern, Southern, South-East, Far East)
All engagements follow England and Wales law.
Local commercial or civil codes do not override governing law unless mandatory protections apply.
Africa (All Regions)
Services, agreements, and digital interactions remain legally connected to England and Wales.
South America (Including Central & Latin America)
All interactions are governed by England and Wales law.
Local frameworks do not alter this unless specific consumer protections cannot be waived.
Oceania (Australia, New Zealand, Pacific Islands)
Service use indicates acceptance of England and Wales jurisdiction.
Middle East (GCC, Levant, Turkey, Iran)
All engagements follow the legal framework of England and Wales.
🌍
Global Acceptance by Use
Accessing this website, booking a service, joining a programme, or communicating with Enasni Connections Ltd constitutes full acceptance of:
• Governing law: England and Wales
• Exclusive jurisdiction: Courts of England and Wales
Mandatory Local Rights
Some countries require certain rights that cannot be waived. Those rights apply only where legally required. All remaining matters follow England and Wales law.
If Any Part Becomes Invalid in a Specific Region
Other sections remain fully enforceable worldwide.
🛡️ DATA HANDLING STATEMENT
Code: T-08
Version: v1.1
Title: Data Handling Statement
Status Date: 2025-12-04
Audience: Client | Staff | Contractor
Owner: Enasni Legal & Trust Core
📌 Purpose
This statement outlines the rules governing the collection, processing, storage, retention, and disposal of data within Enasni Connections.
The statement safeguards privacy, supports compliance with UK GDPR, and preserves the integrity of Enasni’s honour-based operating system.
📚 Scope
Applies to:
• All client data, personal data, sensitive data, and operational data handled by Enasni Connections.
• All staff, contractors, and authorised partners who access Enasni systems.
• All platforms, tools, digital environments, and physical environments used for data handling.
🧭 Principles
• Minimalism: Only essential data is collected.
• Integrity: Data accuracy is maintained end-to-end.
• Transparency: Clear communication about how data is used.
• Purpose-Limitation: Data used only for agreed or lawful purposes.
• Security: Strong protective measures applied at every stage.
• Honour: Human dignity, autonomy, and confidentiality remain protected.
🛠️ Definitions
Personal Data: Any information relating to an identifiable individual.
Sensitive Data: Health, spiritual, wellbeing, or identity-related information.
Processing: Any operation performed on data, digital or physical.
Data Subject: Individual whose data is being collected or processed.
🧾 Policy Provisions
1. Collection
1.1 Only data required for service delivery, legal compliance, or operational functioning is collected.
1.2 Sensitive data is collected only with explicit consent or as required for safeguarding.
1.3 Consent remains revocable unless restricted by law.
2. Use
2.1 Data is used solely for service delivery, communication, internal operations, compliance, or quality improvement.
2.2 No data is used for automated decision-making that impacts client wellbeing.
2.3 No data is sold, traded, or shared outside authorised channels.
3. Storage
3.1 All digital storage uses encrypted, access-controlled environments.
3.2 Physical documents, if used, remain secured in restricted-access locations.
3.3 Access granted only to individuals with legitimate operational need.
4. Retention
4.1 Data is retained according to legal obligations, professional standards, and operational necessity.
4.2 Standard retention period for coaching-related data: 7 years, unless alternative timelines apply by law.
4.3 Requests for early deletion may be honoured when legally permissible.
5. Sharing & Third-Party Access
5.1 Data shared only with approved processors who meet Enasni’s legal and ethical standards.
5.2 Third parties operate under written agreements ensuring GDPR alignment.
5.3 No unauthorised disclosure permitted.
6. Security Controls
6.1 Encryption, secure communication channels, multi-factor access controls, and routine audits remain mandatory.
6.2 Breach detection and reporting protocols follow UK GDPR requirements.
6.3 Staff and contractors complete ongoing data protection training.
7. Rights of Data Subjects
7.1 Access to own data.
7.2 Correction of inaccuracies.
7.3 Request for restriction or deletion (subject to legal constraints).
7.4 Portability of data upon request.
7.5 Right to lodge complaints with the ICO.
8. Disposal
8.1 Digital data securely deleted using standards-compliant erasure processes.
8.2 Physical documents shredded or destroyed in controlled conditions.
8.3 Disposal logs maintained for audit integrity.
🔁 Related Policies & References
• T-01: Privacy Policy
• T-02: Cookie Policy
• T-04: Client Confidentiality Terms
• T-05: Emergency & Safeguarding Protocols
• T-07: Cyber & Data Security
• L-04: GDPR Compliance
• ICO Guidance (UK)
• GDPR UK 2018 (legislative alignment)
📆 Review & Revisions
Reviewed annually by the Enasni Legal & Trust Core.
Next scheduled review: 2026-12-04
Amendments logged according to Command Code versioning procedure.
🛡 Cyber & Data Security
Protecting digital information with care, integrity, and ethical technology
Enasni Connections is committed to safeguarding all digital data, communications, and platforms. Strong cyber and data security practices are embedded across every system to protect client trust, operational continuity, and legal compliance.
This page explains how digital information is protected in clear, accessible terms.
Purpose
All digital systems are designed to securely manage, store, and transmit information.
Protection extends across client interactions, internal operations, and online platforms, ensuring alignment with UK data protection laws and recognised security standards.
What This Covers
Security protections apply across:
Client onboarding, scheduling, and session delivery
Email, messaging, and video platforms
Websites, forms, cookies, and analytics tools
Secure document storage and digital records
Backups and continuity systems
Approved staff, contractors, and trusted service providers
Security Principles
Digital protection is guided by six core principles:
Confidentiality: Access is restricted to authorised individuals only
Integrity: Information remains accurate and protected from tampering
Availability: Systems remain secure and reliable when needed
Ethical Technology: Tools must respect dignity, equity, and transparency
Minimal Data Use: Only necessary information is collected and retained
Accountability: Clear responsibility for secure handling at all times
How Information Is Protected
Encrypted Data
All information is encrypted both in transit and at rest using industry-standard protections.
Data is stored on GDPR-compliant UK/EU servers within secure environments.
Controlled Access
Strong access controls are in place, including multi-factor authentication, role-based permissions, and activity logging. Access is removed immediately when no longer required.
Secure Platforms
Only vetted, approved tools with strong security credentials are used.
Unapproved platforms are never used for client data or communication.
Safe Payments
All payments are processed through secure third-party providers.
No payment card details are stored internally.
Website & Online Security
All Enasni websites and digital touchpoints operate with:
HTTPS encryption
Secure forms and cookie controls
ICO- and PECR-aligned analytics practices
Regular updates and security patching
Only trusted plugins and integrations are permitted.
Client Data Rights
Data rights are respected at all times.
Requests for access, correction, or deletion of personal data can be made through official contact channels. Marketing communications operate on verified opt-in consent only.
Breach Preparedness
Security monitoring and testing are continuous.
If a data security issue is identified:
Immediate internal escalation occurs
Systems are isolated and investigated
Affected individuals are informed when required
Regulatory notifications are made in line with legal obligations
Ongoing Improvement
Cyber protections are reviewed and strengthened regularly in response to:
Regulatory updates
Emerging threats
Technology changes
Best-practice guidance
Security is treated as a living system, rather than a static policy.
Confidentiality, Emergency & Safeguarding
What stays private — and when protective action becomes necessary
Enasni Connections provides a safe, grounded, honour-based environment for personal growth. Confidentiality sits at the heart of this relationship. This page explains what remains private, how information is protected, and the rare situations where safety requires action.
1. What Stays Private
Everything shared during sessions or through any Enasni platform remains confidential.
This includes:
• Session conversations
• Personal details and background information
• Written reflections, forms, and assessments
• Emails, messages, and scheduling information
• Any notes created to support the coaching process
Confidential information is held securely and processed with great care in line with the Enasni Data Handling Statement.
2. When Information May Be Shared
Confidentiality holds firm unless serious risk emerges.
Information may be shared only when required to protect life, wellbeing, or vulnerable individuals.
Protective action may be taken when:
• Clear danger to life appears
• A child or vulnerable adult may be at risk
• A person expresses serious intent to cause self-harm
• Threats toward another individual are disclosed
• Abuse, neglect, or exploitation becomes evident
• A lawful request or court order requires disclosure
Only essential information is shared, never more.
3. How Safeguarding Works
Safeguarding protects anyone who may be at risk of harm.
If a safety concern appears, the following steps occur:
1. The concern is assessed immediately.
2. The Enasni Safeguarding Lead is informed.
3. If needed, contact is made with emergency or protective services.
4. Essential information is shared only with those who must act.
5. A secure record is created to support follow-up.
Safeguarding aims to prevent harm, reduce risk, and support appropriate agencies in taking action.
4. Emergency Situations
Emergency action is taken when immediate danger becomes clear.
This may include contacting:
• Emergency services
• Crisis or mental-health teams
• Social care or protective agencies
• Police or other legal authorities
The goal is always safety, protection, and fast support.
5. Transparency and Respect
Enasni Connections maintains open, honour-centred communication.
Where safe to do so, awareness is provided before any protective step is taken.
When immediate risk makes awareness unsafe, communication occurs as soon as circumstances allow.
6. How Information Is Handled
All records related to confidentiality, emergencies, and safeguarding are:
• Fact-based
• Stored securely
• Restricted to authorised team members only
• Managed according to the Data Handling and Cyber Security standards
Enasni Connections never sells, trades, or uses confidential information for any purpose beyond service delivery and safety.
7. Questions or Concerns
Any uncertainty about confidentiality, emergency processes, or safeguarding responsibilities can be raised with Enasni Connections directly.
Clarity always comes first. Safety always comes first.
ICO Registration Statement
Enasni Connections Ltd
Enasni Connections Ltd is registered with the UK Information Commissioner’s Office (ICO) as a Data Controller under registration reference ZB803427.
Registration Details
Reference: ZB803427
Status: Active
First Registered: 25 October 2024
Current Renewal Period Ends: 24 October 2026
Fee Tier: Tier 1
Registered Address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ
ICO Registration Entry:
View official ICO record
Data Protection Commitment
Enasni Connections Ltd complies with the Data Protection Act 2018 and UK GDPR by:
• Maintaining active ICO registration
• Ensuring lawful and transparent data processing
• Protecting personal data through robust security measures
• Upholding all individual data rights
• Reviewing processing practices regularly
Contact for Data Protection Matters
Email: support@enasniconnections.com
Enquiries relating to data protection, rights requests, or compliance can be directed through this address to the Data Protection Officer (DPO).
To raise a concern with the UK regulator:
Contact the Information Commissioner’s Office
Cancellation, Rescheduling & Refund Policy
Last Updated: 5th December 2025
This policy explains how cancellations, rescheduling, and refunds work across all Enasni Connections services, including PAYG sessions, short-cycle programmes, and all four variations of the Enasni Coaching Program.
1. Cooling-Off Period (Legal Rights)
For eligible consumer purchases, a 14-day cooling-off period applies from the date the service agreement is signed and the first payment is made.
Inside this 14-day window:
Cancellation is allowed.
A full refund is given minus the value of any service already delivered.
If the client begins any part of the programme (onboarding call, intake call, any session, or access to programme tools), the value of those items is deducted from the refund.
After the 14-day period ends, all programmes become fully non-refundable.
Cooling-off does not apply to Organisation or Society Programmes, or to B2B Group Programme contracts.
2. PAYG Sessions
Cancellations & Rescheduling
More than 72 hours’ notice → full refund or free reschedule.
Inside 72 hours → session is forfeited.
Same-day cancellation → £5 fee may apply.
PAYG sessions do not include pause options.
3. 6-Session Programme
Cooling-off applies for 14 days.
After day 14 → fully non-refundable.
72-hour notice required for rescheduling each session.
Sessions missed or cancelled late are forfeited.
Programme must be completed within 12 weeks unless a medical exception is approved.
4. 12-Session Programme
Cooling-off applies for 14 days.
After day 14 → fully non-refundable.
72-hour notice required for rescheduling each session.
Sessions missed or cancelled late are forfeited.
Programme must be completed within 24 weeks.
One pause permitted, up to 4 weeks (programme end date does not extend).
5. Individual Programme (12-Month + 12-Month Maintenance)
Cooling-off applies for 14 days.
After day 14 → fully non-refundable; all instalments remain due.
Deposit is always non-refundable.
72-hour notice required for rescheduling sessions.
Missed sessions are forfeited.
One pause permitted per programme, up to 8 weeks, with no extension to programme end date.
Pause option not available in the final 3 months of the maintenance phase.
6. Group Programme
For individual (B2C) purchases:
Cooling-off applies for 14 days.
For organisational (B2B) purchases:
Cooling-off does not apply.
After cooling-off or contract signature:
Programme becomes fully non-refundable.
Group headcount cannot be reduced after booking.
Minimum 30 days’ notice required to reschedule programme dates.
No pause option once delivery begins, except in force majeure circumstances.
7. Organisation Programme
B2B service; cooling-off does not apply.
Fully non-refundable after contract signature.
Minimum 30 days’ notice required to reschedule.
Pausing only permitted in major organisational disruptions, up to 4 weeks.
8. Society Programme
Large-scale B2B service; cooling-off does not apply.
Fully non-refundable after signature.
Minimum 60 days’ notice required to reschedule.
Pausing only permitted in national-level emergencies, up to 8 weeks.
9. Workshops & Events
Non-refundable once booked.
Transfer to another date or participant allowed up to 7 days before the event.
If Enasni Connections reschedules, clients may accept a new date, request credit, or request a refund.
10. Digital Products
Once accessed or downloaded, digital products become non-refundable and cooling-off ends immediately.
Programme-integrated digital tools are not treated as standalone products and follow the refund rules of the programme they belong to.
11. Payment Plans & Missed Payments
For services paid via instalments:
A 7-day grace period applies to missed payments.
Sessions may be paused if two payments are missed.
Programme remains non-refundable, and outstanding instalments remain due.
Capacity-limited programmes (e.g., the Individual Programme) may reassign a slot if payments are not brought up to date.
12. Programme Pausing
Pause rules differ by programme type:
PAYG → no pauses
6-Session → no pauses
12-Session → one pause (max 4 weeks)
Individual Programme → one pause (max 8 weeks)
Group / Organisation / Society Programmes → pause only for force majeure or institutional emergencies
Paused programmes do not receive an extension to the original end date unless stated otherwise above.
13. Missed Sessions
All missed, unattended, or late-cancelled sessions are forfeited.
Forfeited sessions cannot be rescheduled, refunded, or carried forward.
14. Exceptional Circumstances
In cases of verified medical emergency, bereavement, or significant life-altering events, Enasni Connections may review the situation and consider options such as:
Temporary pause
Adjusted scheduling
Alternative delivery
Refunds remain unavailable after the cooling-off period.
15. Contact
For cancellation, rescheduling, or refund queries:
Email: support@enasniconnections.com
Client Portal: Manage Bookings
Phone: Listed on the Contact page
Please include full name, service purchased, dates, and reason for request.
Terms of Use – Enasni Connections Website
Last updated: 4 December 2025
Applies to: https://www.enasniconnections.com and all connected pages
Use of this website indicates agreement to these Terms of Use.
Do not use the website if these terms are not accepted.
1. Purpose of this Website
This website provides information about Enasni Connections, services, programs, and related resources.
Content is for information, education, and general support only, not for clinical, medical, legal, or therapeutic treatment.
2. Who this Website is For
• General public
• Prospective and current clients
• Partners and collaborators
• Other visitors seeking information about Enasni Connections
3. Age Requirements
• Website and services are intended for adults aged 18 or over.
• Under-18s must not use coaching-related forms or service requests.
• Any information known to be submitted by an under-18 may be deleted.
4. Acceptable Use
Website visitors agree to:
• Use the website only for lawful purposes
• Access the website in a way that does not damage, disable, or impair it
• Provide accurate information when completing any form or request
• Respect all intellectual property rights associated with Enasni Connections
5. Prohibited Use
The following are not allowed:
• Hacking, scraping, data-mining, or reverse engineering
• Uploading malware, harmful code, bots, or automated scripts
• Attempting to bypass any security or access controls
• Misusing contact forms, booking tools, or email links
• Impersonating another person or misrepresenting identity or role
• Copying, reproducing, distributing, or altering website content without written permission
6. User-Generated Information (Forms, Messages, Inputs)
“User-generated information” includes any details sent through forms, contact tools, or messages.
Users are responsible for ensuring that:
• Information submitted is lawful, accurate, and respectful
• No defamatory, abusive, hateful, or otherwise harmful content is sent
Enasni Connections may store, review, and use submitted information to operate services and respond to enquiries and may delete any submission at its discretion.
7. Intellectual Property
• All text, graphics, branding, logos, layouts, coaching models, frameworks, and written materials on this website belong to Enasni Connections or are used with permission.
• No licence is granted to copy, distribute, re-use, or adapt content, except where clearly allowed (for example, where a download is explicitly offered for personal use).
• Any unauthorised use may breach copyright, trademark, or other rights.
8. Payments and Third-Party Services
Where payment links or booking systems are used:
• Payment processing is usually carried out by third-party providers (for example, payment gateways or scheduling platforms).
• This website does not store full payment card details.
• Use of any third-party system is subject to that provider’s own terms and policies.
• Enasni Connections is not responsible for errors, breaches, or failures arising from third-party platforms.
9. External Links
• The website may contain links to external sites or resources.
• Enasni Connections does not control and is not responsible for the content, security, or practices of external sites.
• Access to external links is at the user’s own risk.
10. Accessibility
Enasni Connections aims to build and maintain an accessible digital environment.
Accessibility support or feedback can be requested through the contact details below.
Accessibility features and design may be improved over time.
11. Technology Changes and Availability
• Website features, tools, and design may change without notice, including use of automated or AI-supported tools.
• No guarantee is given that the website will always be available, uninterrupted, secure, or error-free.
• Enasni Connections may suspend or restrict access for maintenance, upgrades, or other reasons.
12. Disclaimers
• Website content is provided “as is” and “as available”.
• Information is general in nature and does not replace personalised professional advice, therapy, medical care, crisis services, or legal consultation.
• Any action taken based on website content is at the user’s own discretion and risk.
• Full service-related disclaimers are set out separately in the Disclaimers and Client Agreement documents.
13. Limitation of Liability
As far as permitted by law:
• Enasni Connections is not liable for any loss or damage arising from use, inability to use, or reliance on the website or its content.
• This includes, without limitation, loss or damage caused by technical failure, malware, data loss, business interruption, or use of external links.
• For website use alone, liability is limited to £0.
Nothing in these terms excludes or limits liability where exclusion would be unlawful (for example, in cases of death or personal injury caused by negligence, or fraud).
14. Cybersecurity and Conduct
Users are expected to:
• Use secure, updated devices and software
• Avoid actions that could compromise website security or other users
• Engage with the website and any communication channels in a respectful and non-abusive manner
15. Termination or Restriction of Access
Enasni Connections may, at any time and without prior notice:
• Block, restrict, or terminate a user’s access to the website
• Remove or refuse any form submission
• Take steps to protect the website, services, and community from misuse
16. Contact Details
For questions about these Terms of Use or the website:
Business name: Enasni Connections Ltd
Website: https://www.enasniconnections.com
Contact email: support@enasniconnections.com
Jurisdiction: England and Wales
Additional legal details (for example, registered office and company number) may be listed on the main site footer or legal notices page.
17. Changes to these Terms
• These Terms of Use may be updated from time to time.
• The “Last updated” date at the top of this page shows the most recent revision.
• Continued use of the website after any update indicates acceptance of the revised terms.
18. Governing Law
These Terms of Use and any dispute arising from website use are governed by the laws of England and Wales.
Courts of England and Wales have exclusive jurisdiction.
19. Severability
If any part of these terms is found unlawful or unenforceable, the remaining parts stay in full force and effect.
20. No Waiver
If Enasni Connections does not enforce a right under these terms at any time, that does not prevent enforcement of that right later.