A Clear Foundation for Safe, Useful & Aligned Engagement
This page establishes transparency, protection, and shared understanding. Each section clarifies how engagement is held, how information is respected, and how responsibility is distributed—supporting informed, regulated choice before participation.
By default, this panel is concealed and appears when the user clicks on the section title. Input relevant information about its title using paragraphs or bullet points. Accordions can enhance the user experience when utilized effectively. They allow users to choose what they want to read and disregard the rest. Accordions are often utilized for frequently asked questions (FAQs).
By default, this panel is concealed and appears when the user clicks on the section title. Input relevant information about its title using paragraphs or bullet points. Accordions can enhance the user experience when utilized effectively. They allow users to choose what they want to read and disregard the rest. Accordions are often utilized for frequently asked questions (FAQs).
By default, this panel is concealed and appears when the user clicks on the section title. Input relevant information about its title using paragraphs or bullet points. Accordions can enhance the user experience when utilized effectively. They allow users to choose what they want to read and disregard the rest. Accordions are often utilized for frequently asked questions (FAQs).
By default, this panel is concealed and appears when the user clicks on the section title. Input relevant information about its title using paragraphs or bullet points. Accordions can enhance the user experience when utilized effectively. They allow users to choose what they want to read and disregard the rest. Accordions are often utilized for frequently asked questions (FAQs).
By default, this panel is concealed and appears when the user clicks on the section title. Input relevant information about its title using paragraphs or bullet points. Accordions can enhance the user experience when utilized effectively. They allow users to choose what they want to read and disregard the rest. Accordions are often utilized for frequently asked questions (FAQs).
By default, this panel is concealed and appears when the user clicks on the section title. Input relevant information about its title using paragraphs or bullet points. Accordions can enhance the user experience when utilized effectively. They allow users to choose what they want to read and disregard the rest. Accordions are often utilized for frequently asked questions (FAQs).
By default, this panel is concealed and appears when the user clicks on the section title. Input relevant information about its title using paragraphs or bullet points. Accordions can enhance the user experience when utilized effectively. They allow users to choose what they want to read and disregard the rest. Accordions are often utilized for frequently asked questions (FAQs).
By default, this panel is concealed and appears when the user clicks on the section title. Input relevant information about its title using paragraphs or bullet points. Accordions can enhance the user experience when utilized effectively. They allow users to choose what they want to read and disregard the rest. Accordions are often utilized for frequently asked questions (FAQs).
By default, this panel is concealed and appears when the user clicks on the section title. Input relevant information about its title using paragraphs or bullet points. Accordions can enhance the user experience when utilized effectively. They allow users to choose what they want to read and disregard the rest. Accordions are often utilized for frequently asked questions (FAQs).
By default, this panel is concealed and appears when the user clicks on the section title. Input relevant information about its title using paragraphs or bullet points. Accordions can enhance the user experience when utilized effectively. They allow users to choose what they want to read and disregard the rest. Accordions are often utilized for frequently asked questions (FAQs).
By default, this panel is concealed and appears when the user clicks on the section title. Input relevant information about its title using paragraphs or bullet points. Accordions can enhance the user experience when utilized effectively. They allow users to choose what they want to read and disregard the rest. Accordions are often utilized for frequently asked questions (FAQs).
By default, this panel is concealed and appears when the user clicks on the section title. Input relevant information about its title using paragraphs or bullet points. Accordions can enhance the user experience when utilized effectively. They allow users to choose what they want to read and disregard the rest. Accordions are often utilized for frequently asked questions (FAQs).
By default, this panel is concealed and appears when the user clicks on the section title. Input relevant information about its title using paragraphs or bullet points. Accordions can enhance the user experience when utilized effectively. They allow users to choose what they want to read and disregard the rest. Accordions are often utilized for frequently asked questions (FAQs).
By default, this panel is concealed and appears when the user clicks on the section title. Input relevant information about its title using paragraphs or bullet points. Accordions can enhance the user experience when utilized effectively. They allow users to choose what they want to read and disregard the rest. Accordions are often utilized for frequently asked questions (FAQs).
By default, this panel is concealed and appears when the user clicks on the section title. Input relevant information about its title using paragraphs or bullet points. Accordions can enhance the user experience when utilized effectively. They allow users to choose what they want to read and disregard the rest. Accordions are often utilized for frequently asked questions (FAQs).
By default, this panel is concealed and appears when the user clicks on the section title. Input relevant information about its title using paragraphs or bullet points. Accordions can enhance the user experience when utilized effectively. They allow users to choose what they want to read and disregard the rest. Accordions are often utilized for frequently asked questions (FAQs).
By default, this panel is concealed and appears when the user clicks on the section title. Input relevant information about its title using paragraphs or bullet points. Accordions can enhance the user experience when utilized effectively. They allow users to choose what they want to read and disregard the rest. Accordions are often utilized for frequently asked questions (FAQs).
By default, this panel is concealed and appears when the user clicks on the section title. Input relevant information about its title using paragraphs or bullet points. Accordions can enhance the user experience when utilized effectively. They allow users to choose what they want to read and disregard the rest. Accordions are often utilized for frequently asked questions (FAQs).
Full Version
This page establishes the website facing version of each section.
By default, this panel is concealed and appears when the user clicks on the section title. Input relevant information about its title using paragraphs or bullet points. Accordions can enhance the user experience when utilized effectively. They allow users to choose what they want to read and disregard the rest. Accordions are often utilized for frequently asked questions (FAQs).
By default, this panel is concealed and appears when the user clicks on the section title. Input relevant information about its title using paragraphs or bullet points. Accordions can enhance the user experience when utilized effectively. They allow users to choose what they want to read and disregard the rest. Accordions are often utilized for frequently asked questions (FAQs).
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Client Rights & Responsibilities
Last Updated: 8 December 2025
This page sets out what clients can expect from Enasni Connections and what Enasni Connections expects from every client. The aim: safe spaces, clear agreements, and shared responsibility across all work together.
Client Rights
Every client engaging with Enasni Connections holds the right to:
1. Safe, Respectful Environments
Spaces free from discrimination, harassment, bullying, or harmful behaviour.
2. Professional and Ethical Practice
Delivery within clear boundaries, relevant training, and sector-aligned standards.
3. Clear Information About Services
Clarity around:
What coaching is and is not
How programmes work
What outcomes can and cannot be promised
Pricing, scheduling, and format
4. Confidentiality (with safeguarding limits)
Session content remains private except where:
There is significant risk of harm
Law or safeguarding duties require action
Serious misconduct or criminal activity must be reported
5. Secure Data Handling
All personal information protected under the Privacy Policy, Data Handling Policy, and Cyber & Data Security Policy.
6. Informed Consent
Decisions made with full understanding of boundaries, risks, and purpose of the work.
7. Raising Concerns Without Retaliation
Feedback, concerns, and complaints welcomed. No punishment or exclusion permitted for raising issues.
8. Reasonable Adjustments
Adjustments considered wherever feasible to support access, disability needs, and personal circumstances.
9. Pause or Exit Requests
Requests to pause or exit services honoured within the terms of the Client Agreement, including any financial requirements.
10. Clarity on Service Limits
Coaching and related services are non-clinical, non-therapeutic, and not a substitute for emergency, legal, financial, or medical support.
Client Responsibilities
To support safe, effective work, clients agree to:
1. Honest, Active Engagement
Engage openly with process, goals, and challenges.
2. Respect for Boundaries and Conduct Expectations
Maintain respectful communication, honour facilitator guidance, and follow session or programme rules.
3. Group Safety (if in a group)
Keep participant stories confidential and follow group behaviour standards.
4. Accurate Information
Provide correct details for billing, contact, and relevant personal context.
5. Timekeeping and Attendance
Arrive on time and follow cancellation or rescheduling rules.
6. Financial Responsibility
Honour payment plans, invoices, and agreed financial commitments.
7. Digital Conduct
Use approved platforms, avoid unauthorised recording, follow online etiquette, and maintain a suitable environment for sessions.
How Enasni Supports Clients
Enasni Connections commits to:
Safe, inclusive, trauma-aware practice
Boundaried, professional delivery
Transparent communication
Secure handling of data
Respectful, structured responses to complaints
Action in line with safeguarding and emergency protocols
Fair processes for non-payment, behavioural breach, or service disruption.
Complaints & Concerns
Concerns can be raised at any time through:
support@enasniconnections.com
The process:
Informal resolution where possible
Formal review by the Leadership Team
Escalation to Enasni Legal & Trust Core if required
No client will ever face retaliation for speaking up.
Pausing or Ending Work
Requests to pause work, extend programmes, or exit early must align with the Client Agreement.
Pause periods, expiry rules, and re-entry conditions are included within contractual documents for clarity.
Service Termination by Enasni
Service may be ended where:
Safety is compromised
Behaviour breaches group or individual boundaries
Repeated non-attendance occurs
Payment obligations remain unresolved
Confidentiality rules are violated
Any termination will be confirmed in writing.
If Anything Is Unclear
Clarification can be requested at any point before or during services.
Clarity supports safety; safety supports transformation.
By default, this panel is concealed and appears when the user clicks on the section title. Input relevant information about its title using paragraphs or bullet points. Accordions can enhance the user experience when utilized effectively. They allow users to choose what they want to read and disregard the rest. Accordions are often utilized for frequently asked questions (FAQs).
By default, this panel is concealed and appears when the user clicks on the section title. Input relevant information about its title using paragraphs or bullet points. Accordions can enhance the user experience when utilized effectively. They allow users to choose what they want to read and disregard the rest. Accordions are often utilized for frequently asked questions (FAQs).
By default, this panel is concealed and appears when the user clicks on the section title. Input relevant information about its title using paragraphs or bullet points. Accordions can enhance the user experience when utilized effectively. They allow users to choose what they want to read and disregard the rest. Accordions are often utilized for frequently asked questions (FAQs).
By default, this panel is concealed and appears when the user clicks on the section title. Input relevant information about its title using paragraphs or bullet points. Accordions can enhance the user experience when utilized effectively. They allow users to choose what they want to read and disregard the rest. Accordions are often utilized for frequently asked questions (FAQs).
By default, this panel is concealed and appears when the user clicks on the section title. Input relevant information about its title using paragraphs or bullet points. Accordions can enhance the user experience when utilized effectively. They allow users to choose what they want to read and disregard the rest. Accordions are often utilized for frequently asked questions (FAQs).