Know What Covers You
An overview of our legal policies, written in plain language. Tap any policy below to explore the relevant details.
How to reschedule, cancel, and when refunds are possible.
How we handle your personal data in line with UK/EU law.
Why cookies are used and your right to manage them.
What personal data we collect and how it’s protected.
What you agree to when entering a coaching relationship and/or partnership.
Rules for using our website and interacting with content.
What stays private, and when we must act to protect you or others.
Our commitment to encrypted storage, secure comms, and ethical tech.
How we collect, store, and process personal data.
What clients are entitled to – and what we expect in return.
What happens in a crisis, and our obligations to respond.
Coaching is not therapy, and outcomes are unique to the individual.
UK law applied if there’s a legal dispute.
How we handle recordings, AI use, transcription, and platform terms.
Confirmation of our official UK data handling registration.
Our commitment to industry best practices and ethical operations.
Where we do (or don’t) align with recognised international frameworks.