Privacy Policy
Enasni Connections Ltd.’s Privacy Policy
Last updated: Tuesday 24th December 2024
This Privacy Policy delineates the mechanisms by which Enasni Connections Ltd. (“we,” “us,” or “our”) collects, utilises, and safeguards personal data in strict adherence to the UK General Data Protection Regulation (GDPR), the Data Protection Act 2018, and our ICO registration commitments. By engaging with our services, you consent to the provisions herein.
1. Who We Are
Enasni Connections Ltd. operates under ICO Registration Number ZB803427.
Data Protection Officer (DPO) is Martha Ewas.
Contact details:
Phone
2. Interpretation and Definitions
Interpretation
Words with initial capital letters have specific meanings as defined below. These definitions apply uniformly, irrespective of singular or plural usage.
Definitions
Personal Data: Information relating to an identified or identifiable individual.
Cookies: Digital files stored on a user’s device, facilitating website functionality.
Usage Data: Automatically collected metrics, such as IP addresses, browser types, and user interactions.
Service Provider: Third-party entities authorised to process data on behalf of Enasni Connections Ltd.
Website: The official Enasni Connections Ltd. website.
You: Any individual accessing or utilising our services, including representatives of legal entities.
3. Data We Collect
3.1 Types of Data Collected
Personal Identifiable Information:
Name, email address, and phone number.
Data furnished during coaching or service interactions.
Usage Data:
Information such as IP address, browser type, pages visited, and timestamps.
Sensitive Data:
Health-related data or other special categories of data processed only upon explicit consent.
Cookies and Tracking Data:
Data collected via cookies or other analytic technologies to enhance user experience.
4. How We Collect Data
We employ the following collection methods:
Direct Interactions: Data provided through forms, bookings, sessions and consultations.
Automated Technologies: Information gathered through cookies, tracking tools, and other technologies.
Third-Party Sources: Data obtained from payment processors or affiliated services.
5. How We Use Your Data
Data processing occurs for the following purposes:
Contractual Obligations: Facilitating the provision of services.
Legitimate Interests: Optimising operational efficiency and user experience.
Consent: Activities such as marketing that necessitate explicit approval.
Legal Compliance: Ensuring adherence to statutory requirements.
6. Sharing Your Data
We may share your data under the following circumstances:
With Service Providers: To enable service delivery and operational analytics (e.g., Stripe for payments).
Legal Compliance: When mandated by regulatory bodies or law enforcement.
Business Transactions: In scenarios involving mergers, acquisitions, or organisational restructuring. In such events, we will ensure that you are kept informed about any changes affecting the handling of your personal data, including providing updates and the opportunity to review and manage your preferences where applicable.
7. Data Retention and Deletion
We maintain your data as follows:
Personal Data: Retained during the service period and for up to seven years post-service for legal and financial compliance.
Usage Data: Retained for analytical purposes for shorter durations unless otherwise required by law.
You may request deletion or access to your data via our Subject Access Request Form.
8. Your Privacy Rights
Under GDPR, you retain the following rights:
- Access, rectify, or delete your data.
- Restrict or object to specific processing activities.
- Data portability for transfer to another provider.
- Withdraw consent at any time for non-mandatory processing.
- Lodge complaints with the ICO.
- To exercise these rights, contact our DPO.
9. Cookies Policy
Cookies are utilised to:
Enhance the functionality and performance of our website.
Monitor and analyse user activity for service improvement.
Store user preferences for a customised experience.
You may manage cookie settings via browser configurations or refer to our Cookies Policy.
10. Data Security
We employ rigorous measures to protect personal data, including:
Encryption protocols for sensitive information.
Regular security audits and assessments.
Limiting data access strictly to authorised personnel.
11. Data Breach Protocol
In the event of a data breach:
The ICO will be notified within 72 hours of detection.
Affected individuals will be informed promptly.
Comprehensive reviews will be undertaken to rectify vulnerabilities and prevent recurrence.
12. Children's Privacy
Our services are not intended for individuals under 13 years of age. Any inadvertent collection of such data will be rectified through immediate deletion upon discovery. In cases where a breach involving underage data occurs, an assessment will determine if notification to the ICO is warranted within the stipulated time frame of 72 hours, as per GDPR guidelines. For further assistance contact our Data Protection Officer (DPO) here.
13. Updates to This Privacy Policy
Periodic updates may be made to this policy. Notifications of significant changes will be disseminated through our website or direct communications. The “Last Updated” date reflects the latest amendments.
14. Contact Information
For inquiries or concerns, please reach out:
Phone